FAQ’S

How does it work?

Rapid changes in the blood sugar levels cause chemical changes in the body that are expressed through a persons breath and skin, and include unique chemical elements that a dog can smell.

Where can I take my Diabetic Alert dog?

Your Diabetic Alert dog can go with you anywhere in public (including public school).  According to the ADA, your Diabetic Alert dog is considered a service dog and is protected by the Service Dog rights.  Please visit the ADA Website for rights and limitations.

Do I have to come train/pick up my Service Dog?

No, your Diabetic Service Dog is fully trained and we will deliver the dog to you (this includes two days of in-home training with you when we deliver the dog).

Does having a DAD mean I won’t have to check my blood sugars as often?

This is a common misconception, you will more than likely be checking your blood sugars more frequently. This is due to your dog alerting you to your blood sugar fluctuations that you didn’t realize were happening before.

How do the dogs alert?

Our dogs are trained to alert by placing their paw physically on you.

Can I pet and play with my dog?

Yes, you can pet and play with your dog, but you want to make sure that you aren’t teaching the dog bad behaviors with your type of play.

Can other people pet my dog?

This is entirely up to you and what you want to allow. It will not hurt the dog to have the interaction with other people, it is actually good for the dog. What you want to make sure of is that when other people are petting your dog that they do not distract him/her so much, that your Service Dog can not do their job.

What dog breeds do you use?

We recommend Labrador Retrievers, Golden Retrievers, Labradoodles, Goldendoodles, Airedale Terriers, and some sporting breeds.  If you have a special request for a specific breed of dog, please give us a call and we can discuss our options.

Can you train my dog?

It is possible for us to train your dog, however it must pass a strict evaluation to determine if it is capable of being a service dog.  We also recommend that your dog be under the age of 2 (ideally between 8 months and 1.5 years of age).

How do you choose my Service Dog?

We evaluate the dogs and if it passes our strict criteria, we then try to find the best match for you and your family based on your lifestyle and needs.

How old will the dog be when delivered?

Usually between 12 to 18 months of age at the time of delivery.

Why are the dogs so expensive?

Training a Diabetic Alert dog is a 24/7 job.  Although it looks fun and exciting when you see a service dog in public training, the reality is the trainers are constantly teaching, caring for, exercising, and socializing your Service Dog.

What if I can’t afford a Diabetic Alert dog?

From Parents that have been down this road, we will work with you and give you advice and support on fundraising for your Diabetic Alert dog. 

Do you accept Credit Cards?

Yes, we accept Visa, MasterCard, American Express and Discover.

Do you provide a guarantee?

Yes, we stand behind our dogs and their training, please call for details.